How to Cancel Framer

Online Cancel anytime Easy ~5 min

AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)

Difficulty

3/10

Est. Time

5 min

Quick process

Refund

Available

Within 14 days of purchase (EU and Turkey residents only)

Auto-Renewal

Active

Cancel before renewal date

Important Warnings

Refunds only available for EU and Turkey residents within 14 days
Must contact Support team directly to process refunds
Custom domains will disconnect upon cancellation
Published sites may go offline or revert to framer.website subdomain
CMS content and custom code will become inaccessible
Additional editor seats are billed per month and charged at renewal

Step-by-step instructions

Click on your workspace or project settings

Navigate to the 'Billing' or 'Subscription' section

Locate your active plan (Basic, Pro, or Scale)

Click 'Cancel Subscription' or similar option

Confirm cancellation when prompted

You will receive confirmation via email

Tips & Things to Watch For

Scale plan has flexible overage charges that can get expensive

Critical

Scale plan allows you to exceed limits but charges: $20 per 100 pages (max 500), $40 per 10 CMS collections (max 40), $20 per 10,000 CMS items (max 40k), $40 per 100GB bandwidth (max 2TB). These overages can add $100s to your monthly bill if you're not monitoring usage.

Scale plan is annual billing only

Critical

The Scale plan ($100/month) appears to require annual commitment based on 'ANNUAL ONLY' labeling. This means you may need to commit to $1,200 upfront, unlike Basic and Pro which offer monthly billing.

Pro Experts get free editor access on client projects

Pro Tip

If you're a Framer Pro Expert (part of their expert program), you get free editor access on any client project across all tiers. This can save significant money if you're doing client work. Apply to become a Pro Expert to access this benefit.

No credit card required for Free plan

Pro Tip

Framer's Free plan doesn't require a credit card, unlike many freemium services. You can fully explore the platform, collaborate with up to 3 editors, and build complete sites without payment info. Only need to pay when connecting a custom domain.

What to Expect

Dark Patterns to Watch

No clear cancellation documentation visible on public pages
Cancellation process not documented in pricing or FAQ pages
Forces users to navigate through account settings to find cancellation

Retention Tactics

Likely shows features you'll lose upon cancellation
May offer to downgrade to Free plan instead of full cancellation

Typical offer: Downgrade to Free plan to retain access

Cancel via Email

Send this pre-written email to vulnerability-disclosure@framer.com Sign up to auto-fill your details.

Subject

Žádost o zrušení předplatného

Message

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Open in Email Client

Framer Plans & What You'll Lose

What you'll lose access to

Basic

$10/mo

Custom domain · Connect your own domain

Free .com domain · Included on yearly

Site pages · 30

CMS collections · 1

CMS items · 1,000

Bandwidth usage · 10 GB monthly

Hosting · 20 locations

Password protect · Included

Site search · Included

Additional editors · $20/month per editor

Viewers · Free

Maximum seats · 2

Translation locales · Up to 2 at $20 per locale

AI-powered design tools · Included

Built-in SEO · Included

Pro

$30/mo

Everything from Basic · Included

Custom domain · Connect your own domain

Free .com domain · Included on yearly

Site pages · 150

CMS collections · 10

CMS items · 2,500

Bandwidth usage · 100 GB monthly

Hosting · 20 locations

Staging and instant rollback · Included

Roles and permissions · Included

Relational CMS · Included

Site redirects · Included

Well-known files · Included

Multiple locales · Add-on available

Additional editors · $40/month per editor

Viewers · Free

Maximum seats · 10

Expert access · Pro Experts get free edit access

Translation locales · Up to 10 at $20 per locale

Scale

$100/mo

Everything from Pro · Included

Custom domain · Connect your own domain

Free .com domain · Included on yearly

Limits · Flexible pay what you use

Site pages · 300 then $20 per 100 (500 max)

CMS collections · 20 then $40 per 10 (40 max)

CMS items · 10,000 then $20 per 10,000 (40,000 max)

Bandwidth usage · 200 GB then $40 per 100 GB (2 TB max)

Hosting · 300+ locations

Premium CDN · Included

Events and funnels · Included

Priority support · Included

Advanced analytics · Events, funnels, extended history, UTM tracking

A/B testing · Add-on: $50 per 500,000 events

Custom proxy setup · Add-on: $300

Additional editors · $40/month per editor

Viewers · Free

Maximum seats · 10

Expert access · Pro Experts get free edit access

Translation locales · Up to 20 at $20 per locale

Enterprise

Custom limits · Customizable

Enterprise security · Included

Dedicated support · Included

Single sign-on (SSO) · Included

Role-based access control (RBAC) · Included

ISO 27001 compliance · Included

SOC 2 Type 2 · Included

Custom billing options · Credit card or bank transfer

Annual billing · Available

After You Cancel

Reactivation

You can reactivate your account later

Content Access

You'll lose access to your content after cancellation

Refund

Via Original payment method

EU and Turkey residents are legally eligible for a refund if subscription was purchased within the last 14 days. Must contact Support team to process refund.

Not ready to fully cancel?

Downgrade available

Switch to a cheaper plan instead

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