Jak zrušit Amazon Prime Video
Důležitá upozornění
- If Prime Video is included with Amazon Prime membership, you must cancel the entire Prime membership to stop charges
- Downloaded content will become inaccessible immediately upon cancellation
- Add-on subscriptions (HBO, Showtime, etc.) must be cancelled separately
- Access continues until end of current billing period after cancellation
- Cancellation process differs by country/region and service provider
- Watch history and preferences may be deleted after account cancellation
Postup krok za krokem
Go to www.primevideo.com and sign in to your Amazon account
Hover over your profile icon in the top right corner and select 'Account & Settings'
Click on 'Manage membership' or navigate to 'Your Account' section
Locate the membership section and click 'Cancel Prime Video Membership' or 'End Membership'
Confirm your cancellation when prompted
Note: If Prime Video is part of Amazon Prime, you may need to cancel the entire Prime membership through Amazon.com/yourprime instead
Tipy a na co si dát pozor
Discounted monthly subscription with commitment - early termination fees possible
KritickéToS mentions 'Discounted Monthly Subscription with Commitment' for certain regions (EU, Japan). This appears to be a discounted rate in exchange for a multi-month commitment. Like mobile phone contracts, canceling early may result in fees or requirement to pay remaining committed months. Always choose no-commitment option if you're unsure about long-term usage.
Prime Video Ad Free is a separate paid upgrade
KritickéHelp section shows 'What is Prime Video Ad Free?', 'Upgrade To Go Ad Free', and 'Cancel Prime Video Ad Free' as separate topics. This indicates Prime Video now has ads by default, and ad-free viewing requires an additional subscription fee on top of the base Prime Video subscription. This is a recent change (2024) that catches existing subscribers off-guard.
Cancel during free trial - some regions offer extended trial or special pricing
Pro tipIn some regions, starting the cancellation process during your free trial may trigger retention offers such as an extended trial period, discounted first month, or special promotional pricing. This is not guaranteed but worth attempting before the trial ends.
Twitch Prime benefits bundled with some Prime memberships
Pro tipMultiple ToS sections reference 'Twitch Terms of Service (if you use any Twitch Prime benefit)' indicating that Amazon Prime members may get Twitch Prime (now Prime Gaming) benefits including free games, in-game loot, and a free Twitch channel subscription monthly. This is additional value beyond Prime Video that many subscribers don't know about or use.
Temné vzory k pozorování
- Cancellation link buried in help documentation rather than prominently displayed in account settings
- Multiple help articles about cancellation without direct cancellation button
- Distinction between Prime Video standalone subscription and Prime Video included with Amazon Prime creates confusion
- No clear 'Cancel' button visible on main help pages - requires navigation through account settings
- Emphasis on canceling 'Add-On Subscriptions' in spotlight while main subscription cancellation is less prominent
- Contact Us option provided more prominently than self-service cancellation
Taktiky udržení zákazníka
- Shows content and features you'll lose access to
- Reminds users of exclusive Amazon Originals
- May offer pause or discount options before final cancellation
- Highlights downloaded content that will become inaccessible
Tarify Amazon Prime Video a co ztratíte
O co přijdete
Po zrušení
Uchování dat
Vaše data uchována po 90 dní
Reaktivace
Účet můžete později znovu aktivovat
Přístup k obsahu
Váš obsah zůstane přístupný i po zrušení
Vrácení peněz
Přes Original payment method, typically 5-10 business days
No pro-rated refunds for monthly subscriptions; you retain access until end of current billing period
Byl tento návod užitečný?
Související služby
Sledujte své předplatné Amazon Prime Video
Dostávejte upozornění na platby, sledujte výdaje a spravujte všechna předplatná na jednom místě.
Začít — zdarma