Jak zrušit MasterClass
Důležitá upozornění
- Access ends immediately upon cancellation, even if you have time left in billing period
- No pro-rated refunds - you lose remaining days if canceling mid-cycle
- 30-day money-back guarantee only applies to new subscribers
- Auto-renewal is enabled by default
Postup krok za krokem
Log in to your MasterClass account at https://www.masterclass.com
Click on your profile icon in the top right corner
Select 'Settings' from the dropdown menu
Scroll down to the 'Membership' section
Click 'Manage Membership' or 'Cancel Membership'
Follow the prompts to confirm cancellation (may include retention offers)
Verify cancellation confirmation email
Tipy a na co si dát pozor
Multiple Email Addresses for Repeat 30-Day Trials
KritickéWhile ethically questionable, MasterClass's 30-day money-back guarantee can technically be exploited by using different email addresses and payment methods to get repeated 30-day access periods with refunds. This likely violates terms of service and could result in refund denial or legal action if detected.
Customer Service May Extend Refund Window
Pro tipWhile the official policy is 30 days, customer service representatives may have discretion to extend the refund window by a few days if you contact them shortly after the deadline, especially if you haven't used the service much. Be polite and explain your situation - results may vary.
Black Friday/Cyber Monday 50% Off Sales
Pro tipMasterClass consistently offers significant discounts (40-50% off) during Black Friday/Cyber Monday and occasionally during other holidays. If you can wait to subscribe, these sales can cut the annual price from $180-240 down to $90-120. Sign up for their email list to get notified.
Temné vzory k pozorování
- Cancellation option buried in settings menu
- Multiple confirmation screens with persuasive copy
- Emphasis on losing access to all classes immediately
- No prominent cancel button on account page
- Retention offers that delay the cancellation process
Taktiky udržení zákazníka
- Shows list of classes you'll lose access to
- Reminds you of instructors and content you won't be able to watch
- May offer discounted rate to stay subscribed
- Highlights benefits of continuing membership
- Asks reasons for cancellation with emotional framing
Zrušit emailem
Pošlete tento předpřipravený email na support@masterclass.com
Zaregistrujte se pro automatické vyplnění údajů.
Tarify MasterClass a co ztratíte
O co přijdete
Po zrušení
Reaktivace
Účet můžete později znovu aktivovat
Přístup k obsahu
Po zrušení ztratíte přístup k obsahu
Vrácení peněz
Přes Original payment method, 5-10 business days
30-day money-back guarantee for new subscribers only; no refunds after 30 days
Byl tento návod užitečný?
Související služby
Sledujte své předplatné MasterClass
Dostávejte upozornění na platby, sledujte výdaje a spravujte všechna předplatná na jednom místě.
Začít — zdarma