How to Cancel Duolingo Plus
Quick process
Within 48 hours of initial purchase for new subscriptions
Cancel before renewal date
Important Warnings
- Must cancel through the platform where you purchased (Apple App Store, Google Play, or web)
- Cancellation from website not available - must use app or device subscription settings
- You retain Plus features until end of current billing period after cancellation
- Free account with all progress remains intact after cancellation
- Refund requests must be made directly to Apple or Google, not Duolingo
Step-by-step instructions
Open the Duolingo app on your iOS or Android device (cancellation not available on web)
Tap on your profile icon in the bottom right corner
Tap the settings gear icon in the top right
Scroll down and tap 'Super Duolingo' or 'Duolingo Plus' section
Tap 'Manage Subscription' which will redirect you to your device's subscription settings
For iOS: Go to Apple Subscriptions, find Duolingo, and tap 'Cancel Subscription'
For Android: Go to Google Play Subscriptions, find Duolingo, and tap 'Cancel Subscription'
Confirm cancellation when prompted
Tips & Things to Watch For
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Retention offers when cancelling
Pro TipUsers report that when initiating cancellation through the app or website, Duolingo sometimes presents retention offers including 50% off for 3-6 months or extended free trial periods. Always go through the full cancellation flow to see if discounts appear.
iOS subscriptions more expensive than Android/Web
Pro TipDue to Apple's 30% App Store fee, Duolingo Super subscriptions purchased through iOS app can be $1-2 more expensive than purchasing through Android app or website. Always check web pricing before subscribing on iPhone.
What to Expect
Dark Patterns to Watch
- Cannot cancel directly from Duolingo website - must use mobile app or device settings
- Cancellation flow redirects to third-party platform (Apple/Google)
- No direct cancellation button within Duolingo interface
- Multi-step redirect process obscures cancellation path
- Limited cancellation information on website
Retention Tactics
- Shows loss of features like ad-free experience
- Reminds users of streak protection loss
- May display progress and achievements that will be impacted
- Emphasizes unlimited hearts feature being lost
Cancel via Email
Send this pre-written email to support@duolingo.com Sign up to auto-fill your details.
Duolingo Plus Plans & What You'll Lose
What you'll lose access to
After You Cancel
Reactivation
You can reactivate your account later
Content Access
Your content remains accessible after cancellation
Refund
Via Through Apple App Store or Google Play Store refund policies
Refunds handled by Apple or Google according to their respective policies - generally no refunds for partial billing periods
Not ready to fully cancel?
Downgrade available
Switch to a cheaper plan instead
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