Jak zrušit Deezer

Online Zrušit kdykoli Střední ~5 min

Generováno AI: Tyto kroky byly automaticky vygenerovány. Pokud si všimnete nepřesností, dejte nám vědět níže. (Spolehlivost: 85 %)

Obtížnost

4/10

Odh. čas

5 min

Rychlý proces

Vrácení peněz

Nedostupné

Automatické obnovení

Aktivní

Zrušte před datem obnovení

Důležitá upozornění

Must cancel at least 48 hours before next billing date to avoid charges
No right to withdrawal or refund after subscription begins
All downloaded offline content will be immediately deleted
Access ends immediately upon cancellation with no grace period
Account can be downgraded to free tier instead of full cancellation
Payment method issues can result in immediate suspension without notice

Postup krok za krokem

Open link

Click on your profile icon in the top right corner

Select 'My Account' or 'Account settings'

Navigate to the 'Subscriptions' or 'My Offers' section

Click on 'Cancel my subscription' or 'Manage subscription'

Follow the prompts to confirm cancellation

Note: You must cancel at least 48 hours before your next billing date to avoid being charged

Přejít na stránku zrušení

Tipy a na co si dát pozor

Strict Export Control Compliance Required

Kritické

Article 4(viii) requires users to comply with U.S. export controls and similar laws, and guarantees they are not subject to economic sanctions by the UN, US, UK, EU, or other jurisdictions. VPN use to access from sanctioned countries could result in account termination and potential legal issues.

Prohibition on Artificial Stream Manipulation

Kritické

Article 6 explicitly prohibits 'any unauthorized and/or fraudulent use of DEEZER accounts (e.g., for artificially or abnormally increasing the number of plays of specific music recordings) through automated processes such as bots and scripts.' This targets playlist manipulation schemes and can result in permanent ban.

Self-Service Cancellation Available

Pro tip

Article 7 states users can delete their account at any time through the 'My Account' tab on the website or app. This suggests Deezer has straightforward self-service cancellation without needing to contact support, which is better than many competitors.

Deezer Family Allows 6 Profiles and 13 Devices

Pro tip

Deezer Family plan supports up to 6 different member profiles on one account with up to 13 different devices connected, and allows simultaneous listening. This is significantly more generous than the Premium plan which only allows 3 devices. Members don't need to live at the same address based on the scraped content.

Co očekávat

Temné vzory k pozorování

No direct cancel link provided in navigation
Cancel option buried deep in account settings
48-hour advance notice requirement not prominently displayed
Immediate loss of access upon cancellation (no grace period)
No clear cancel page - must navigate through account settings
Community forum pages instead of direct help articles for cancellation

Taktiky udržení zákazníka

Shows features you'll lose (offline listening, ad-free, etc)
Reminds of downloaded content that will be deleted
May offer to downgrade to free tier instead
Highlights personalized playlists and Flow features being lost

Typická nabídka: Downgrade to Deezer Free

Zrušit emailem

Pošlete tento předpřipravený email na support@deezer.com Zaregistrujte se pro automatické vyplnění údajů.

Předmět

Žádost o zrušení předplatného

Zpráva

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Otevřít v emailovém klientu