Jak anulować Match.com
Zaplanuj z wyprzedzeniem
Within 3-5 days of initial purchase for subscription plans
Anuluj przed datą odnowienia
Ważne ostrzeżenia
- You must cancel at least 24 hours before renewal date to avoid next charge
- No refunds for cancellations after the 3-5 day grace period
- Your profile remains active until the end of your paid subscription period
- Messages and connections remain accessible until paid period ends
- Profile will be hidden but data retained for 6 months after cancellation
Instrukcja krok po kroku
Log in to your Match.com account at https://www.match.com
Click on your profile icon in the top right corner and select 'Settings'
Navigate to 'Manage Account' or 'My Account' section
Click on 'Manage/Change Membership' or 'Billing Information'
Scroll down and click 'Turn Off Auto-Renewal' or 'Cancel My Subscription'
Follow through multiple retention screens offering discounts and reminders of benefits
Confirm cancellation and save your confirmation number
Wskazówki i na co uważać
Email Unsubscribe Does Not Cancel Subscription
KrytyczneUnsubscribing from Match.com marketing emails does NOT cancel your paid subscription or disable auto-renewal. These are separate processes. You must log into your account and specifically cancel the subscription.
Must Disable Auto-Renewal Before 24 Hours Prior to Renewal
KrytyczneTo avoid being charged for the next subscription period, you must turn off auto-renewal at least 24 hours before the renewal date. Disabling it on the renewal day itself may still result in a charge that cannot be refunded.
Customer Service Retention Discounts Available
Pro tipIf you call or chat with customer service to cancel, representatives may offer 20-50% discounts or free bonus months to retain you as a subscriber. Don't cancel online immediately - contact support first to negotiate.
First-Time User Promotional Codes Available
Pro tipNew users can often find promotional codes through affiliate sites, RetailMeNot, or Honey browser extension offering 20-40% off first subscription. These don't work for returning users with same email address.
Czego się spodziewać
Ciemne wzorce do obserwacji
- Multiple retention screens with emotional language about missing matches
- Confirmation button placement makes it easy to accidentally stay subscribed
- Confusing language between 'pause', 'hide profile', and 'cancel'
- Auto-renewal is on by default with unclear opt-out process
- Success stories and testimonials shown during cancellation flow
- Cancel button often less prominent than 'Keep Subscription' button
- Warnings about losing access to messages can feel like pressure
Taktyki utrzymania klienta
- Shows matches who recently viewed your profile
- Displays success stories from members who stayed
- Offers significant discounts (up to 50% off)
- Reminds you of unread messages and potential connections
- Suggests pausing instead of canceling
- Multi-step confirmation process with repeated reasons to stay
Plany Match.com i co stracisz
What you'll lose access to
Po anulowaniu
Okres karencji
3 dni na zmianę decyzji
Przechowywanie danych
Twoje dane przechowywane przez 180 dni
Reaktywacja
Możesz później reaktywować swoje konto
Dostęp do treści
Twoje treści pozostaną dostępne po anulowaniu
Zwrot pieniędzy
Przez Original payment method within 5-10 business days
Full refund available within 3-5 days of purchase only. No pro-rated refunds for mid-cycle cancellations. You retain access until end of paid period.
Nie jesteś gotowy, by całkowicie anulować?
Możliwość wstrzymania
Tymczasowo wstrzymaj subskrypcję
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