How to Cancel Calendly
Important Warnings
- Paid subscriptions automatically renew unless downgraded before renewal date
- You can continue using the Free plan indefinitely after cancellation
- All team members will be downgraded to Free plan at end of subscription
- Limited to 1 event type and 1 calendar connection on Free plan
- No phone support available for cancellation - must use online/email/chat
Step-by-step instructions
Log in to your Calendly account at calendly.com
Click on your profile icon in the top right corner
Select 'Account' from the dropdown menu
Navigate to the 'Billing' section
Click 'Change Plan' or 'Manage Subscription'
Select 'Downgrade to Free' or the Free plan option
Confirm the downgrade/cancellation when prompted
Tips & Things to Watch For
14-day trial auto-downgrades to free tier - no credit card required
Pro TipCalendly's trial automatically downgrades to the Free tier after 14 days without requiring payment information upfront. You can continue using the free version indefinitely without any charges or cancellation needed. This means you can test paid features risk-free without worrying about accidental charges.
Downgrade to Free tier keeps your account data intact
Pro TipWhen you downgrade from a paid plan to the Free tier, your account and data remain intact - you just lose access to premium features. This means you can downgrade before renewal to stop charges while keeping your scheduling history, contacts, and settings. You can upgrade again later without losing data.
Dark Patterns to Watch
- No explicit 'Cancel' button - uses 'Downgrade' language instead
- Cancellation feature buried in billing settings rather than prominent
- Trial users automatically downgraded rather than cancelled
- No direct cancellation link in help documentation provided
Retention Tactics
- Shows features you'll lose when downgrading
- Emphasis on 'downgrade' rather than 'cancel' language
- Automatic downgrade to Free plan may keep users engaged
- 14-day trial auto-downgrades to keep users in ecosystem
Cancel via Email
Send this pre-written email to support@calendly.com
Sign up to auto-fill your details.
Calendly Plans & What You'll Lose
What you'll lose access to
After You Cancel
Reactivation
You can reactivate your account later
Content Access
Your content remains accessible after cancellation
Not ready to fully cancel?
Downgrade available
Switch to a cheaper plan instead
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