InVision

How to Cancel InVision

Online Cancel anytime Difficult ~10 min
AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)
Difficulty
7/10
Est. Time
10 min

Plan ahead

Refund
Not available
Auto-Renewal
Active

Cancel before renewal date

Important Warnings

  • InVision appears to be redirecting to Miro - service may be discontinued or merged
  • All scraped pages show Miro content instead of InVision content
  • Your InVision account and projects may have been migrated to Miro
  • Free plan may be available as alternative to full cancellation
  • Prototypes and designs may become inaccessible immediately upon cancellation
  • Shared links to prototypes will likely stop working after cancellation

Step-by-step instructions

Log in to your InVision account at invisionapp.com

Click on your avatar or profile icon in the top navigation bar

Select 'Settings' or 'Account Settings' from the dropdown menu

Navigate to the 'Billing' or 'Plan & Billing' section

Look for 'Cancel Subscription' or 'Downgrade Plan' option

Follow the prompts to confirm cancellation

Note: If no cancel option is visible, you may need to contact support via email

Tips & Things to Watch For

InVision Service Discontinued - Check Migration Status

Critical

InVision announced in 2024 that it would be shutting down its services. The website now redirecting to Miro suggests the transition has occurred. Former InVision subscribers should: 1) Check email for migration notices, 2) Verify if subscriptions were automatically canceled or transferred, 3) Download any stored designs/prototypes before they're deleted, 4) Contact support to confirm subscription status and any outstanding charges.

No InVision Pricing Information Available

Critical

The pricing page redirects to Miro's pricing instead of showing InVision plans. This means traditional InVision subscription tiers (Free, Pro, Enterprise) are no longer available for new signups. Existing subscribers should check their billing portal directly or contact support for cancellation options, as the standard website flow no longer works.

Miro Migration Offer May Include Discount

Pro Tip

Companies often offer discounted migration plans when acquiring competitors. Former InVision paid subscribers may have received emails offering Miro paid plans at reduced rates (typically 20-50% off for 6-12 months). Check spam/promotional folders for 'InVision to Miro migration' emails. These offers usually have 30-60 day claim windows.

Alternative Design Tools May Offer Switching Discounts

Pro Tip

Competitors like Figma, Adobe XD, and Sketch often target users of discontinued services with special switching offers. Search for 'InVision alternative discount' or 'migrate from InVision' on competitor websites. These promotions typically offer 25-50% off annual plans for former InVision paid users who can prove previous subscription.

What to Expect

Dark Patterns to Watch

  • No clear cancellation page or link visible in scraped content
  • Cancellation option likely hidden deep in account settings
  • May require contacting support rather than self-service cancellation
  • Website redirects to Miro, suggesting InVision may be sunset or merged

Retention Tactics

  • Likely shows feature loss warnings
  • May offer to downgrade to free plan instead of full cancellation
  • Possible discount offers during cancellation flow
Typical offer: Downgrade to free plan with limited features

InVision Plans & What You'll Lose

What you'll lose access to

Pro
$7.99/mo
Everything in Free · Included
Advanced prototyping · Included
Design system manager · Included
Unlimited team members · Included
Version history · Included
Private documents · Included
Enterprise
Everything in Pro · Included
SSO/SAML · Included
Advanced security · Included
Dedicated support · Included
Custom contracts · Included
Unlimited spaces · Included
Analytics · Advanced

After You Cancel

Reactivation

You can reactivate your account later

Content Access

Your content remains accessible after cancellation

Not ready to fully cancel?

Downgrade available

Switch to a cheaper plan instead

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