How to Cancel LastPass

Online Cancel anytime Moderate ~5 min

AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)

Difficulty

4/10

Est. Time

5 min

Quick process

Refund

Available

Within 30 days of purchase for annual plans

Auto-Renewal

Active

Cancel before renewal date

Important Warnings

Annual subscriptions are billed upfront
Cancellation stops auto-renewal but access continues until period ends
Free plan only allows one device type (computer OR mobile)
Data remains accessible but premium features are lost immediately upon downgrade
Master password is never recoverable - losing it means losing vault access

Step-by-step instructions

Open link

Click on your email/profile in the bottom left corner of the vault

Select 'Account Settings' from the menu

Navigate to the 'Billing' or 'Subscription' tab

Click 'Cancel Subscription' or 'Turn off Auto-Renewal'

Follow the prompts to confirm cancellation

You will retain access until the end of your current billing period

Tips & Things to Watch For

Unlimited Passwords on All Plans Including Free

Pro Tip

All plans, including Free, offer 'unlimited password storage.' There's no artificial limit on number of stored credentials even on the free tier, only device type restrictions. This makes the Free plan genuinely usable long-term.

30-Day Free Premium Trial Without Credit Card

Pro Tip

LastPass offers a 30-day free trial of Premium and Families plans that explicitly does not require a credit card. This means you won't be automatically charged when the trial ends - you'll simply revert to the Free plan. You can test all premium features risk-free without worrying about forgetting to cancel.

What to Expect

Dark Patterns to Watch

No clear cancellation link in main navigation or footer
Cancellation option buried in account settings
Multiple trial options mentioned prominently but cancellation process not explained
No direct cancellation URL provided in public-facing documentation
Support articles require login to access detailed cancellation instructions

Retention Tactics

Shows features you'll lose upon cancellation
Emphasizes security benefits that will disappear
May offer discount or extended trial period
Reminds users of data stored in vault
Free plan available as alternative to cancellation

Typical offer: 10% off for new customers or extended trial period

Cancel via Email

Send this pre-written email to support@lastpass.com Sign up to auto-fill your details.

Subject

Žádost o zrušení předplatného

Message

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Open in Email Client

LastPass Plans & What You'll Lose

What you'll lose access to

Premium

$3/mo

Passwords · Unlimited

Device access · All devices

Save and autofill · Yes

Secure notes storage · 1 GB

Dark web monitoring · Yes

Security dashboard · Yes

MFA · Yes

Emergency access · Yes

TOTP codes · Yes

Passkeys · Yes

Families 6 users

$4/mo

Premium accounts · 6 users

Independent vaults · Yes

Family manager dashboard · Yes

All Premium features · Yes

Shared folders · Yes

Device access · All devices

Secure notes storage · 1 GB per user

Teams

$4/mo

User limit · Up to 50 users

Admin console · Yes

Shared folders · Yes

Security policies · 25 policies

Basic reporting · Yes

Groups · Yes

MFA · Yes

SSO integration · Limited to 3 apps

Business

$7/mo

Users · Unlimited

Security policies · 100+ policies

LastPass Families for employees · Yes (1 + 5 licenses)

Group user management · Yes

Advanced reporting · Yes

SIEM integrations · Yes

Directory integrations · Yes

SSO integration · Limited to 3 apps

MFA · Yes

Business Max

Users · Unlimited

SaaS Monitoring · Yes

SaaS Protect · Yes

SSO apps · Unlimited

Advanced MFA · Yes

All Business features · Yes

Security policies · 100+ policies

LastPass Families for employees · Yes

Advanced reporting · Yes

Workstation MFA · Yes

MFA for identity providers · Yes

After You Cancel

Reactivation

You can reactivate your account later

Content Access

Your content remains accessible after cancellation

Refund

Via Original payment method

30-day money-back guarantee mentioned for trials, but specific refund policy not detailed in scraped content

Not ready to fully cancel?

Downgrade available

Switch to a cheaper plan instead

Was this guide helpful?

Related services

Track your LastPass subscription

Get payment reminders, track spending, and manage all your subscriptions in one place.

Get Started — Free