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How to Cancel pCloud

Online Cancel anytime Easy ~5 min
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AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)
Difficulty 3/10
Est. Time 5min Quick process
Refund
Available
Within 10 days of purchase for new subscriptions
Auto-Renewal
Active
Cancel before renewal date

Important Warnings

  • Cancellation prevents auto-renewal but access continues until end of paid period
  • Account downgrades to free tier (10GB) after subscription ends
  • Files exceeding free storage limit may become inaccessible
  • Lifetime plans are one-time purchases and cannot be cancelled for refund after trial period

Step-by-step instructions

0 of 6 steps completed

Log in to your pCloud account at https://www.pcloud.com

Open link

Click on your profile icon or account settings in the top navigation

Navigate to 'Subscriptions' or 'Billing' section

Locate your active subscription and click on 'Cancel Subscription' or 'Manage'

Follow the prompts to confirm cancellation

Check your email for cancellation confirmation

Go to cancellation page

Tips & Things to Watch For

Lifetime Plan is Non-Transferable and Non-Refundable After 10 Days

Critical

Once the 10-day refund window closes on a Lifetime plan, it becomes a permanent non-refundable purchase tied to your account. You cannot transfer it to another person or get your money back, even if you stop using the service. This is a significant commitment for what can be a $500+ purchase.

Multiple Email Verification Tasks for Extra Free Storage

Pro Tip

pCloud offers small amounts of bonus storage (typically 1GB each) for completing various verification tasks like email confirmation, installing mobile apps, and referring friends. While not substantial, these can boost your free storage from 10GB to potentially 20GB+ without paying.

Frequent Lifetime Plan Discounts (Up to 60% Off)

Pro Tip

pCloud regularly offers steep discounts on their Lifetime plans during Black Friday, Cyber Monday, and other promotional periods. Discounts can reach 50-60% off. If you're considering the lifetime plan, wait for these sales events rather than paying full price. They also occasionally offer flash sales throughout the year.

Cancel via Email

Send this pre-written email to support@pcloud.com

Sign up to auto-fill your details.

Subject
Žádost o zrušení předplatného
Message
Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]
Open in Email Client

pCloud Plans & What You'll Lose

What you'll lose access to

Premium 500 GB
$4.99/mo
Storage · 500 GB
Traffic Limit · 500 GB/month
File Upload Size · Up to 2 GB
Premium Plus 2 TB
$9.99/mo
Storage · 2 TB
Traffic Limit · 2 TB/month
File Upload Size · Up to 2 GB
Ultra 10 TB
$19.99/mo
Storage · 10 TB
Traffic Limit · 10 TB/month
File Upload Size · Up to 2 GB
Family 2 TB 5 users
Storage · 2 TB
Users · Up to 5 users
Individual Accounts · Separate accounts for each user
Business
Storage · 1 TB per user
Team Management · Admin controls
Collaboration · Team folders and sharing

After You Cancel

Data Retention

Your data kept for 30 days

Reactivation

You can reactivate your account later

Content Access

Your content remains accessible after cancellation

Refund

Via Original payment method

10-day money-back guarantee typically applies to new purchases only, not renewals

Not ready to fully cancel?

Downgrade available

Switch to a cheaper plan instead

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