How to Cancel Perplexity Pro

Online Cancel anytime Easy ~3 min

AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)

Difficulty

2/10

Est. Time

3 min

Quick process

Refund

Not available

Auto-Renewal

Active

Cancel before renewal date

Important Warnings

You will lose access to Pro features immediately or at end of billing period
Search history and threads remain accessible on free plan
Pro search capabilities will be downgraded to free tier limits

Step-by-step instructions

Go to https://www.perplexity.ai and sign in to your account

Open link

Click on your profile icon or avatar in the top right corner

Select 'Settings' from the dropdown menu

Navigate to the 'Account' or 'Subscription' tab

Locate the 'Manage Subscription' or 'Billing' section

Click 'Cancel Subscription' or 'Cancel Pro'

Confirm your cancellation when prompted

Go to cancellation page

Tips & Things to Watch For

Download Data Before Canceling for Complete History

Pro Tip

While search history persists after downgrading to free tier, consider exporting or downloading important searches, collections, or insights before canceling Pro to ensure you have complete records.

Annual Plan Saves ~20-30% Compared to Monthly

Pro Tip

Perplexity typically offers annual subscriptions at a discount compared to paying monthly. If committed to using the service, annual billing can save approximately $40-60/year, but remember no pro-rated refunds.

What to Expect

Dark Patterns to Watch

Cancellation option may be nested deep in settings
May require multiple navigation steps to find cancellation

Retention Tactics

Reminder of Pro features being lost
May show usage statistics to encourage retention

Cancel via Email

Send this pre-written email to support@perplexity.ai Sign up to auto-fill your details.

Subject

Žádost o zrušení předplatného

Message

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Open in Email Client