How to Cancel PlayStation Plus Extra
Plan ahead
Within 14 days of purchase and before content downloaded/streamed
Cancel before renewal date
Important Warnings
- Access continues until end of current paid period after cancellation
- Cloud storage saves deleted after subscription ends
- Monthly games claimed become inaccessible without active subscription
- Online multiplayer will be disabled on PS4 and PS5
- Must resubscribe at current pricing if you return - no guarantee of same rate
Step-by-step instructions
Go to Settings on your PlayStation console or visit account.sonyentertainmentnetwork.com
Select 'Account Management' then 'Account Information'
Select 'PlayStation Subscriptions'
Select 'PlayStation Plus' from your list of subscriptions
Select 'Turn Off Auto-Renew' or 'Cancel Subscription'
Follow the on-screen prompts to confirm cancellation
Tips & Things to Watch For
Keep monthly games forever if claimed while subscribed
Pro TipMonthly PS Plus Essential games added to your library remain in your account forever. You only need an active subscription to play them. If you cancel and resubscribe years later, all previously claimed games become accessible again. Always claim monthly games even if you don't plan to play them immediately.
PlayStation Stars rewards can offset subscription costs
Pro TipPlayStation Stars loyalty program offers points for purchases and game achievements. Points can be redeemed for PSN wallet funds, which can pay for PS Plus subscriptions. Heavy users can earn $5-20/month in wallet funds, effectively reducing or eliminating subscription costs. Free to join.
What to Expect
Dark Patterns to Watch
- No direct cancel link in main navigation or footer
- Cancel option hidden deep in account settings
- Confusing terminology - 'Turn Off Auto-Renew' vs 'Cancel'
- Must use console or buried web interface, not accessible from main store
- Multiple confirmation screens with loss reminders
- Benefits prominently displayed during cancellation flow
Retention Tactics
- Shows list of games and benefits you'll lose access to
- Displays total value of monthly games claimed
- Reminder of online multiplayer loss
- Emphasizes cloud storage deletion
- May offer to switch to lower tier instead of canceling
After You Cancel
Data Retention
Your data kept for 30 days
Reactivation
You can reactivate your account later
Content Access
Your content remains accessible after cancellation
Refund
Via Original payment method, 7-14 business days
No refunds for subscriptions after 14 days or if any content has been downloaded or streamed
Not ready to fully cancel?
Downgrade available
Switch to a cheaper plan instead
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