PlayStation Plus Premium

How to Cancel PlayStation Plus Premium

Online Cancel anytime Moderate ~7 min
AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)
Difficulty
4/10
Est. Time
7 min

Plan ahead

Refund
Available

Within 14 days of purchase and before content downloaded/streamed

Auto-Renewal
Active

Cancel before renewal date

Important Warnings

  • Access continues until end of current paid period after cancellation
  • Cloud storage saves deleted after subscription ends
  • Monthly games claimed become inaccessible without active subscription
  • Online multiplayer will be disabled on PS4 and PS5
  • Must resubscribe at current pricing if you return - no guarantee of same rate

Step-by-step instructions

Go to Settings on your PlayStation console or visit account.sonyentertainmentnetwork.com

Select 'Account Management' then 'Account Information'

Select 'PlayStation Subscriptions'

Select 'PlayStation Plus' from your list of subscriptions

Select 'Turn Off Auto-Renew' or 'Cancel Subscription'

Follow the on-screen prompts to confirm cancellation

Tips & Things to Watch For

Keep monthly games forever if claimed while subscribed

Pro Tip

Monthly PS Plus Essential games added to your library remain in your account forever. You only need an active subscription to play them. If you cancel and resubscribe years later, all previously claimed games become accessible again. Always claim monthly games even if you don't plan to play them immediately.

PlayStation Stars rewards can offset subscription costs

Pro Tip

PlayStation Stars loyalty program offers points for purchases and game achievements. Points can be redeemed for PSN wallet funds, which can pay for PS Plus subscriptions. Heavy users can earn $5-20/month in wallet funds, effectively reducing or eliminating subscription costs. Free to join.

What to Expect

Dark Patterns to Watch

  • No direct cancel link in main navigation or footer
  • Cancel option hidden deep in account settings
  • Confusing terminology - 'Turn Off Auto-Renew' vs 'Cancel'
  • Must use console or buried web interface, not accessible from main store
  • Multiple confirmation screens with loss reminders
  • Benefits prominently displayed during cancellation flow

Retention Tactics

  • Shows list of games and benefits you'll lose access to
  • Displays total value of monthly games claimed
  • Reminder of online multiplayer loss
  • Emphasizes cloud storage deletion
  • May offer to switch to lower tier instead of canceling
Typical offer: Downgrade to PlayStation Plus Essential tier

After You Cancel

Data Retention

Your data kept for 30 days

Reactivation

You can reactivate your account later

Content Access

Your content remains accessible after cancellation

Refund

Via Original payment method, 7-14 business days

No refunds for subscriptions after 14 days or if any content has been downloaded or streamed

Not ready to fully cancel?

Downgrade available

Switch to a cheaper plan instead

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